How to Use VendorReach (Service Companies)

You need:

• A company name and the metros you service
• Your primary trade (or trades)
• License and insurance details for the vendor packet (have them ready even if you paste them later)
• An inbox where replies should land (Reply-To)

Use the service company signup—not the Property Managers door.

1. Open the service company signup
2. Create a service company account
3. Confirm your email if prompted
4. Sign in

Complete Settings before you load a large list. Incomplete settings cause wrong templates, wrong metro Prospects, and replies going to the wrong place.

Set at least:

Optional but useful: phone, website, hours, service area notes for the vendor packet.

Save when finished.

Prospects are Property Managers in your selected metro.

1. Open Prospects (or the directory / metro picker in the product)
2. Choose your metro
3. Load the local list
4. Review rows: company, city, website, email or contact form when present

Notes:

• This is a starting list, not a guarantee of every Property Manager in the market
• Some rows have email; others have a website form or phone only
• CSV upload is secondary if you already maintain your own list

Skip rows outside your service area. Do not invent missing emails.

Open Templates.

1. Select a template for your trade (appliance repair, HVAC, plumbing, roofing, landscaping, cleaning, and others)
2. Personalize the intro: who you are, metros you cover, response expectations
3. Fill the vendor packet fields: license, insurance / COI note, service area, hours, W-9 reminder
4. Save

Keep the first message short. Put paperwork in the packet block so Property Managers can copy what they need.

1. Create a new Campaign
2. Attach your Template
3. Add Prospects from your metro list (or a filtered subset)
4. Confirm send path: email where available; form or call where email is missing
5. Confirm From / Reply-To: campaigns may send From hello@getvendorreach.com with your shop as Reply-To

Work the list in batches you can actually follow up. Mark each row Sent, Skipped, or Failed.

First touch

• Email: send when an address exists
• Contact form: open the prospect’s form, paste your message, submit per their site rules
• Phone: use your talking points; note the outcome on the row

Follow-ups

Plan touches at day 7 and day 21 for prospects that did not reply. Use the campaign follow-up tools so the second message actually goes out.

Do not stack five messages in one week. Two or three spaced touches are enough for a first approach.

Replies go to your Reply-To inbox, not to a shared VendorReach mailbox you manage day to day.

When someone replies:

1. Answer from your company email
2. Send the vendor packet if they ask for license or insurance
3. Confirm metros, trades, and response times
4. Update the Campaign row so you do not follow up again by mistake

If they decline, mark Skipped or note “not a fit” and move on.

Property Managers can browse VendorReach for free and find local shops. A basic listing helps you appear in that portal. Featured by metro and trade is paid advertising: Property Managers see shops that want preferred-list work.

Featured is labeled. There are no scraped star ratings.

Use Featured when you want inbound from Property Managers browsing your metro and trade—not as a substitute for outbound Campaigns.

Confirm Featured availability and pricing on the site when you are ready.

Quota or send limits

If sends are blocked or limited, check your plan (Free / Starter / Growth / Pro) and wait for the limit to reset, or upgrade when checkout is available for your account. Compare plans on the pricing page.

Reply-To wrong or missing

Open Settings and set Reply-To to an inbox you monitor. Save, then send a test to yourself before a large batch.

Prospect has no email

Use Open contact form or Call. If neither exists, Skip. Do not guess an address.

Wrong metro Prospects

Change metro in Settings (or the metro picker), reload Prospects, and remove out-of-area rows from the Campaign.

Form submissions fail on their site

Some Property Manager sites use CAPTCHAs or broken forms. Switch to phone or skip. Record Failed with a short note.

Replies go to spam on your side

Ask recipients to reply to your company domain when possible. Whitelist hello@getvendorreach.com if your filter is aggressive. Keep Reply-To on your primary domain.

Template feels too long

Shorten the intro. Keep license / COI / service area in the packet section.

• Whitepaper: Getting on Property Manager Vendor Lists
• For Property Managers: browse guide and Property Managers whitepaper

Ready to start? Create a free service company account. Back to Resources